How do I manage exception dashboard?

Description:

The no activity exception will send email notifications when an activity is not completed by the time you expect it. You can have one too many notifications and they will also be logged in the Exception Dashboard

Add:

1. Log in to the portal
2. Click on No Activity Exception under the Exception Dashboard on the left
3. Click Options
4. Click Add
5. Fill out all required fields that are marked with a red asterisk
6. Click Submit

Delete/Activate/Deactivate:

1. Log in to the portal
2. Click on the No Activity Exception link under configuration on the left
3. Select the checkbox next to the fence 
4. Click options
5. Click delete/activate/deactivate

Definitions:

• Report Name - The name of the report used for searching
• Exception Type - What mobile app activity are we monitoring. You can choose more than one option
• Device - Do you just want exceptions for a specific device
• Scheduled Days - If you only want the exception to run on certain days then you pick the days. If not it runs 7 days a week
• Start Time - the time you want the clock to start
• End Time - The expected time to have the activity completed
• Time Zone - Time zone to receive the report
• DST Enabled - Is it daylight savings time
• Start Date - The day we want the exceptions to start